Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section included in our Web Control Panel features a collection of help articles and regularly asked questions. Aimed toward resolving any common issue that you might face, they are compiled by our support team of capable techs.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of how–to video tutorials that visually show how to address a typical problem associated with your Linux cloud plans account. You’ll find the educational videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24x7 client support service and a sixty–minute support ticket response guarantee. Our well–trained technicians will be available to you 24/7/365 to attend to your questions and to solve any problem that you might have. Simply send a customer support ticket from the Help section and we will reply back to you in no time.