You will find a lot of cloud hosting suppliers on the market today, still most of them are resellers who have restricted resources, especially in terms of support. One of the ways to distinguish them is the option to contact the company by phone. The type of support that you can get through this particular way of communication will vary based on the service provider - a few of them offer experienced telephone support, various others offer common and customer support only as some matters are more time-consuming and it would be a lot less difficult to be resolved through a support ticket, especially when the situation has to be escalated. Still, it's good to know that you can contact your website hosting supplier because there're numerous small-scale matters which can be resolved efficiently and in a timely manner with a call, not mentioning that you are able to get more info about the services even before you become a client.
Phone Support in Cloud Hosting
Our cloud hosting packages feature telephone support 14 hours per day even on official holidays, so if you do not have an account yet, you can phone us and learn more about our solutions or if we'll meet the system requirements for your sites. For your convenience, we have local phone lines in the United States, the United Kingdom and Australia, so you will be able to contact the phone number that is nearer to you. In case you are an existing customer, we can assist you in a timely manner with any kind of general and billing matters as well as with various tech issues in order to save you time and efforts - we are aware of the fact that in some cases it's quicker to speak with a live person to get things done without delay. Of course, some problems simply cannot be resolved over the phone, so if this is the case you have the option to use our ticketing system.
Phone Support in Semi-dedicated Servers
We provide live phone support 14 hours a day as a part of the support services for each and every semi-dedicated server plan that we offer. As some issues are more complex and time-consuming, you'll have to open a ticket if you experience such a problem, still for all of the billing, general or minor technical issues you can always phone us and we will assist you immediately in order to save you the time you will have to spend on creating a ticket. Even if you do not have an account yet, you will be able to find out whether you can host your internet sites on our cutting-edge cloud platform or you can get any other general info about our semi-dedicated services. We now have local phone numbers in the United States of America, Great Britain and Australia plus a global number, so that you will be able to call the one that is nearer to where you are.